Transcripts

Enrolment Services issues transcripts for all Saint Mary’s University students and alumni. Transcripts provide proof of education, outlining courses completed and associated grades received up until the date of issue. 

Saint Mary’s University is a member of MyCreds™ network, a national, shared service and platform that allows students to view and share verified and official transcripts in a digitized format on a 24/7 basis – anytime, anywhere. 

*By requesting a digital transcript, you authorize Saint Mary’s University to share your data with MyCreds™. 

Learn more about MyCreds™. 

Information for current students

Saint Mary’s University digital transcripts are issued through the MyCreds™ network, which is a national, shared service and platform that provides students and graduates access to a secure, online, password-protected learner credential wallet.  

 

To order a digital transcript, follow these simple steps: 

  1. Log on to your Self-Service Banner, Select the Student tab > Order Official Transcripts > Request Official Transcript 8x. 
  2. Wait to receive an email notification from MyCreds™ prompting you to create a MyCreds™ account and notifying you that your digital transcript is ready.  
  3. Purchase share credits from MyCreds™ to view and authorize the distribution of your digital transcript to your chosen recipient.  
  4. Once your account is set up in the MyCreds™ portal you will be able to make new transcript requests directly through the portal 24 hours a day, 7 days a week. 

Processing timeline 
Once requested, your transcript request will be processed within 1-2 business days and you will receive an email notification from MyCreds™ that your document is ready to access. 

Transcripts prior to and including 1988 may take up to 5 business days to process.

Cost 

$10 plus tax per share credit, paid through the MyCreds™ portal. 

Note: To access your credentials, you must purchase at least one share credit. 

If you wish to pick up a hardcopy of your transcript, follow these steps: 

  1. Complete the Transcript Request Form
  2. Email completed form to service.centre@smu.ca 
  3. Wait to receive an email notification from the Service Centre notifying you that your transcript is ready to pick up.   
  4. Upon arrival to the Service Centre MM108, you will be requested to show your ID and pay for your transcript via debit or credit card. 

Cost  

$10, paid in-person by credit or debit card. Cash is not accepted. 

Information for International students

Follow the steps for current students to order a digital or hard copy transcript. 

To submit your official transcript to IRCC, first share the document to yourself and download a copy.  You can then upload the transcript to the IRCC application portal. 

Information for former students

If you are a former Saint Mary's student and would like to order a digital transcript, follow the steps below.

  1. Log on to your Self-Service Banner, Select the Student tab > Order Official Transcripts > Request Official Transcript 8x. 
  2. Wait to receive an email notification from MyCreds™ prompting you to create a MyCreds™ account and notifying you that your digital transcript is ready.  
  3. Purchase share credits from MyCreds™ to view and authorize the distribution of your digital transcript to your chosen recipient.  
  4. Once your account is set up in the MyCreds™ portal you will be able to make new transcript requests directly through the portal 24 hours a day, 7 days a week. 

  

  1. Complete the Transcript Request Form
  2. Email completed form to service.centre@smu.ca 
  3. Wait to receive an email notification from MyCreds™ prompting you to create a MyCreds™ account and notifying you that your digital transcript is ready.  
  4. Purchase share credits from MyCreds™ to view and authorize the distribution of your digital transcript to your chosen recipient.  
  5. Once your account is set up in the MyCreds™ portal you will be able to make new transcript requests directly through the portal 24 hours a day, 7 days a week. 

Cost 

$10 plus tax per share credit, paid through the MyCreds™ portal. 

Note: To access your credentials, you must purchase at least one share credit. 

Guidance and Support

Need help with MyCreds?
For guidance on how to access or share your official digital documents, visit the
MyCreds Support Hub at MyCreds.ca/Support:

1. Browse the MyCreds FAQs for answers to common questions.

2. Chat with MYRA, MyCreds Virtual Assistant, available 24/7 to guide you
through the process.

3. Explore the MyCreds YouTube Channel for more quick start tutorials.

Still need Support? Submit a support ticket through MYRA, MyCreds Virtual Assistant. for additional assistance at https://mycreds.ca

For additional support and questions regarding MyCredsTM transcripts at Saint Mary’s University contact Enrolment Services at transcripts@smu.ca. 

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