Campus Life

IMPORTANT NOTICE

The clinic will be closed from August 20 - September 1, as we transition to electronic medical records. Appointments will resume September 2. Read more about our new electronic records below.

For daily clinic hours please call, (902) 420-5611. 

All appointments will be by phone, unless it is determined that you require an in-person visit. If your appointment is in-person you will receive a phone call the morning of the visit and will be screened for Covid-19 symptoms. To ensure that only patients who require in-person assessments enter our building, university security personnel will greet you at the entrance.

We continue to accept debit, VISA, and Mastercard but cannot accept cash payments at this time.

It is mandatory that all patients wear a mask when coming into the clinic. If you do not have a mask, please wear a scarf or bandana and ensure your mouth and nose is covered.


 

Student Health Services

Student Health Services is your family clinic when you’re away from home. As a university clinic, we understand how an illness or injury can impact your education. We treat illness and injuries quickly so that your studies don’t suffer. Plus, alumni are eligible for services for up to six months after graduation. International students may be seen for an extended period of time. If you have a medical issue that is not resolved when you graduate we will continue to see you.

 

Electronic Medical Record (EMR) Notice for Patients- July 2020
As of September 2020, we will be switching to the electronic medical record platform, Med Access.

As we transition from paper to electronic records, Med Access will review patient charts. This review is required to validate and ensure accurate transfer of patient data from a paper record to the new electronic record. During this process, strict confidentiality and privacy guidelines will be followed. Student Health Clinic administrators will oversee this process.

To learn more about the collection, use and privacy of health records, we encourage you to review the Personal Health Information Act (PHIA)


 

Our Services

We offer a wide variety of health services. Here are just a few:

  • women's health services (pap smear, breast exam)
  • allergy injections
  • contraception
  • STD testing and treatment
  • limited minor surgical procedures 
  • immunization advice and vaccines 
  • basic medications/presrciptions
  • blood work (must be ordered by a doctor) - Effective immediately there is a $5 charge for all blood work taken in the Student Health Centre. For FREE service you can go to the Bayers Road blood collection clinic located at 7071 Bayers Road, Suite 141 and you can call 902.454.1661 for more information.

Please Note: Some services are not covered by provincial or international health care. Please check regarding payment coverage when booking appointments.


Contact & Hours of Operation

Location: Student Centre, 4th Floor
To book an appointment: call 902.420.5611 (if you cannot get through please leave a message

Monday to Friday: 9 am - 12 pm and 1:00 pm - 4:00 pm

After hours support:

For emergencies:

  • Go to the QEII Emergency Department on Robie Street OR
  • Call 911

For NON-emergencies contact Family Focus at 902.420.6060.


Making and cancelling an appointment

Making an appointment is important. It’s a good idea to book 2-3 days in advance. Although we try to see walk-in students, it isn’t always possible.  If you have a sore throat, bladder infection or difficulty breathing please tell the secretary when you call so you can be accomdated to see a doctor.

Appointments are required for some services, including:

  • women's health concerns and contraception
  • new prescriptions
  • physical examinations
  • illnesses requiring medications

If you aren’t able to make it to your appointment, please cancel at least one hour before your appointment time so that we can see other students instead. You may leave a message on our voicemail if we don’t answer.

Please note: A fee will be charged for missed office visits if you do not give at least an hour's notice of cancellation.


What to bring

Canadian Students: Please bring your up-to-date provincial health card and student ID to each office visit. If you don’t have a health card or it’s expired, you’ll have to pay for your office visit.

International Students: Please bring your SMUSA International Health Plan card or Nova Scotia Medical Insurance (MSI) card and student ID to each office visit. If you’ve opted out of the health plan or don’t have an MSI card, you’ll have to pay for your office visit and submit your receipt for payment to your medical insurer.


Sexual violence support

For more information about sexual violence support, visit the university's Sexual Violence Suppot webpage.