The Counselling Centre
Information About The Counselling Centre for Staff & Faculty
Counselling is Not Discipline
Some well meaning faculty and staff refer students to The Counselling Centre telling them they must attend sessions to address their concerns. While the student may indeed have issues to address, our services can be strongly suggested and recommended but not mandated. Until students acknowledge their difficulties, they may not change and may not seek help.
With Respect to Confidentiality
If you refer a student to The Counselling Centre and they follow through, staff cannot disclose if the student booked an appointment, attended a session or the nature of what was discussed during any appointments. Only in exceptional circumstances will confidentiality be broken (i.e. risk of harm to self or others) or if a student has signed a Release of Information Form. Clinical Therapists/Psychologists will, under exceptional cercumstances, write a letter advocating for academic leniency for clients who are dealing with complex personal issues (i.e. grief, sexual assault etc.). However, the faculty member ultimately decides if leniency will be granted. Counselling staff do not write notes for adjustment or transitional issues (i.e. break-up, first year adjustment etc.).
I.M. Well offers free 24/7 emergency and counselling support to students. They can call 1-877-234-5327, utilize the I.M. Well app, or access online for assistance and counselling is available in various languages. I.M Well also offers consultation services to faculty and staff during times The Counselling Centre is closed.
Students may also call Good2Talk for 24/7 for counselling. 1-833-292-3698