Telecommunication Services

Directory Listings
The online telephone directory can be accessed at Additional copies of telephone directories are available from ITSS, room ME-019, 420-5480. Questions or concerns about the directory may be emailed to

Telephone Repair Services
Report telephone problems to the Help Desk.

Switchboard Service
The university switchboard can be reached internally by dialing "0".

Switchboard Hours of Operation
Monday, Wednesday, Thursday 8:30am - 8:00pm
Tuesday, Friday 8:30am - 5:00pm
Summer 8:30am - 5:00pm

Faculty: Telephone Moves and Changes
Two weeks' advance notice is required for telephone moves and/or changes. Telephone moves and changes can be very expensive (for example, moving your telephone from one side of your office to the other can cost $150 or more), so please ensure that your telephone move is necessary. Inquiries should be directed to the Help Desk.

Faculty: Department Long Distance Reports
The telephone system call traffic is monitored by a PC-based call-accounting system called TBS. Although TBS is considered one of the most accurate systems available, there can be discrepancies. If you encounter a false or questionable charge on your detail reports, please forward a copy to the Manager, Telecommunications & Audio Visual Support.