Patrick Power Library

Help & Instruction

Research Help Desk Hours:

Research services are available though email research@smu.ca or via text 902-702-3057. 

The Library will respond to messages during our virtual library hours. Starting March 28, our virtual library hours are

Monday to Friday: 9 am - 7 pm

Saturday: 1-5 pm

 

Outside of these times, Novanet LiveHelp may be able to answer your question; please use the chat box on the library home page.

Whether you're a student working on end-of-term projects, or a faculty members planning spring and summer online courses, we can help! Help is available via:

  • Text: 902-702-3057 
  • E-mail: research@smu.ca
  • FAQ: libanswers.smu.ca
  • Use Novanet Live Help - an online chat-based reference service provided by Novanet libraries. This service is designed to respond to brief questions that can be answered quickly and effectively using online resources.

    Research Help Desk staff understand how libraries and databases work. We can:

  • show you how to search for books or articles
  • teach you how to use databases and the web
  • give directions to obtain material not on campus
  • advise on where and how to look when you have run out of ideas

The Library's reference collection includes:

Many guides on using library resources, such as the Library's catalogue and research databases are available online from the Library's website.

Research by Appointment

For in-depth research assistance, you can schedule an appointment with a librarian. One-hour appointments are generally available during the weekdays (Monday to Friday) between 9:00-12:00 p.m. and 1:00-4:00 p.m.

To request an appointment, please contact the Research Help Desk staff in person, by calling 902-420-5544 or by e-mail research@smu.ca.