ITSS

Network Maintenance: May 26, 2018 Concluded
Start May 26 7:00 Stop May 26 9:00

ITSS will be performing network maintenance in the Loyola Academic building on Saturday morning May 26, from 7:00 am to 9:00 am.

Users in the following areas are likely to be affected and can expect to lose network connectivity during this time period:
- Residence Life, Housing, Conference Services
- Aramark Offices (2nd floor Loyola)
- Loyola Tim Horton's
- Observatory

Network Maintenance Concluded
Start May 03 7:45 Stop May 03 8:00

Due to scheduled network maintenance on Thursday morning, May 3, the following campus areas may experience brief network outages between 7:45 and 8:00am:

- Residence Life, Housing, Conference Services
- Aramark Offices (2nd floor Loyola)
- Loyola Tim Horton's and campus store
- Observatory

Server Maintenance Concluded
Start Apr 29 7:00 Stop Apr 29 14:00

ITSS will be performing system maintenance on many campus servers on Sunday Apr 29, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:

7:00-8:00am
Activate
Starrez
BOE, Intellicheck, FormFusion
Wireless network access - existing wifi connections will NOT be impacted. If you have difficulty connecting to SMU's wireless network at this time, please try again in 10 minutes.

8:00-9:00am
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking

9:00-10:00am
Network Printing & Fileshares
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

10:00-11:00am
SPSS
TeamDynamix

System Outage: 21 Apr 18 Server/Wifi Maintenancee Concluded
Start Apr 21 7:00 Stop Apr 21 14:00

ITSS will be performing system maintenance on many campus servers on Saturday Apr 21, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:

7:00-8:00am
Activate
Starrez
BOE, Intellicheck, FormFusion
Wireless network access - existing wifi connections will NOT be impacted. If you have difficulty connecting to SMU's wireless network at this time, please try again in 10 minutes.

8:00-9:00am
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking

9:00-10:00am
Network Printing & Fileshares
SMUport
Brightspace login
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

10:00-11:00am
SPSS
TeamDynamix
Various web services and sites.
There will be maintenance on the main campus website server, but we do not anticipate any service interruptions.
Wired network access in residence - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

11:00-noon
TERMINALFOUR web content management

noon-1:00pm
Some email delivery may queue briefly, but messages will not be lost.
SMUApp

1:00 – 2:00pm
Faculty personal web pages
Email Listserver
Gartner login - if you have problems authenticating, please try again in a few minutes.

Wifi Unavailable Concluded
Start Apr 05 13:05 Stop Apr 05 13:32

No wifi services seem to be functioning and ITSS is working on this. We will update this page when we have more details.

Server Maintenance Concluded
Start Mar 24 7:00 Stop Mar 24 14:00

ITSS will be performing system maintenance on many campus servers on Saturday Mar 24, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:

7:00-8:00am
Activate
Starrez
BOE, Intellicheck, FormFusion

8:00-9:00am
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking

9:00-10:00am
Network Printing & Fileshares
SMUport
Brightspace login
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

10:00-11:00am
SPSS
TeamDynamix
Various web services and sites.
There will be maintenance on the main campus website server, but we do not anticipate any service interruptions.
Wired network access in residence - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

11:00-noon
TERMINALFOUR web content management

noon-1:00pm
Some email delivery may queue briefly, but messages will not be lost.
SMUApp

1:00 – 2:00pm
Faculty personal web pages
Email Listserver
Gartner login - if you have problems authenticating, please try again in a few minutes.

Wifi Maintenance Concluded
Start Mar 20 7:00 Stop Mar 20 8:00

On Tuesday March 20th from 7am to 8:00am, ITSS will be performing maintenance on the wireless network authentication system. This will result in downtime of about 15 minutes for wifi login services during that period, as the system gets rebooted. Wifi sessions that are already established will NOT be impacted, but any new connections will be unable to authenticate while the system is down.

System Maintenance Concluded
Start Feb 24 15:51 Stop Feb 24 15:51

ITSS will be performing system maintenance on many campus servers on Saturday Feb 24, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:

7:00-8:00am
Activate
Starrez
BOE, Intellicheck, FormFusion

8:00-9:00am
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking

9:00-10:00am
Network Printing & Fileshares
SMUport
Brightspace login
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

10:00-11:00am
SPSS
Various web services and sites
There will be maintenance on the main campus website server, but we do not anticipate any service interruptions.
Wired network access in residence - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

11:00-noon
TERMINALFOUR web content management

noon-1:00pm
Some email delivery may queue briefly, but messages will not be lost.
SMUApp

1:00 – 2:00pm
Faculty personal web pages
Email Listserver
Gartner access authentication - if you have problems authenticating, please try again in a few minutes.

Scheduled System Maintenance Concluded
Start Feb 13 8:00 Stop Feb 13 9:00

On 13 February, between 8 am and 9 am, ITSS will be performing scheduled system maintenance. As a result, systems will be unavailable for varying lengths of time during this maintenance window. The affected systems include Banner (INB and SSB), SMUport, Brightspace, International Payments, and Activate.

Server Maintenance Concluded
Start Feb 03 9:23 Stop Feb 03 9:28

ITSS will be performing system maintenance on many campus servers on Saturday Feb 3, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:

7:00-8:00am
Activate
Starrez
BOE, Intellicheck, FormFusion

8:00-9:00am
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking

9:00-10:00am
Network Printing & Fileshares
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.

10:00-noon
SPSS

Noon-2:00pm
Maintenance continues, but we do not anticipate any service interruptions.

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