ITSS
We are currently experiencing email access issues due to a larger issue at Microsoft. We expect this to be resolved as soon as possible.
We are currently experiencing delays in emails from non-smu email addresses. We expect this to be resolved in the next few hours as email processing catches up to the delivery queue.
ITSS will be performing Banner system maintenance on Wednesday, April 29th from 8:00AM until 8:30AM. As a result, Banner Admin Pages, SelfService Banner and Activate may be unavailable during that time.
ITSS will be performing DegreeWorks system maintenance on Tuesday, April 28th from 8:00AM until 8:30AM. As a result, DegreeWorks may be unavailable during that time.
ITSS will be performing Banner system maintenance on Wednesday, April 15th 8:00AM until 8:30AM. As a result, Banner Admin Pages, SelfService Banner and Activate may be unavailable during that time.
ITSS will be performing system maintenance on many campus servers on Sunday Mar 22, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:
7:00-8:00am
Activate
BOE, Intellicheck, FormFusion
8:00-9:00am
Starrez
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking
9:00-10:00am
SMUport
Network Printing & Fileshares
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.
10:00-11:00am
SPSS
TeamDynamix
Residence wired network - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.
Various web services and sites
There will be maintenance on the main campus website server, but we do not anticipate any service interruptions.
Faculty personal web pages
11:00am-12:30
TERMINALFOUR web content management
SMUApp
Some email delivery may queue briefly, but messages will not be lost.
Gartner access authentication - if you have problems authenticating, please try again in a few minutes.
Email Listserver
Work will continue until 2pm, but further interruptions are not expected.
ITSS will be performing system maintenance on many campus servers on Sunday Mar 22, between 7am and 2pm. This will cause brief interruptions to some campus services due to server reboots. Services that may be affected include:
7:00-8:00am
Activate
BOE, Intellicheck, FormFusion
8:00-9:00am
Starrez
AST Fileshares & accounts
Software licensing in labs & Geography
Microfiche
Rockworks
Room booking
9:00-10:00am
SMUport
Network Printing & Fileshares
Wired network access - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.
10:00-11:00am
SPSS
TeamDynamix
Residence wired network - existing connections and wifi will NOT be impacted. If you have difficulty connecting to SMU's network at this time, please try again in 10 minutes.
Various web services and sites
There will be maintenance on the main campus website server, but we do not anticipate any service interruptions.
Faculty personal web pages
11:00am-12:30
TERMINALFOUR web content management
SMUApp
Some email delivery may queue briefly, but messages will not be lost.
Gartner access authentication - if you have problems authenticating, please try again in a few minutes.
Email Listserver
Work will continue until 2pm, but further interruptions are not expected.
ITSS will be performing Banner system maintenance on Saturday, March 14th from 9:00AM until 12:00PM. As a result, Banner Self Service will be unavailable during that time.
SMUport will continue to work, but any links into Banner Self Service will return an error until the maintenance is completed.
ITSS will be performing system maintenance on Self-Service Banner (selfservice.smu.ca) on Sunday March 8, in order to ensure ongoing compatibility with upcoming web browser releases. The system will be unavailable during this work, which will start at 9am and is expected to be completed by 3pm.
ITSS will be performing Banner system maintenance on Saturday, February 22nd from 8:00AM until 1:00PM. As a result, Banner Admin Pages, SelfService Banner and Activate will be unavailable during that time.
SMUport will continue to work, but any links into Banner will return an error until the maintenance is completed.