Systems Status

System Outage - FacStaff Papercut Software Upgrades Concluded
Start Feb 20 8:30 Stop Feb 20 12:00

During this upgrade window, the functionality and availability of campus printing for staff & faculty only will be affected.

Brightspace Not Accepting Logins Concluded
Start Jan 10 14:30 Stop

Brightspace is unavailable at this time and it is not accepting logins.
EIT is currently working on the solution and will have it working as soon as they can.

UPDATE: Brightspace issue has now been resolved and Brightspace is now allowing you to login.

Banner Updates Concluded
Start Dec 04 8:00 Stop Dec 04 8:30

Please be advised that EIT will be performing an update to our certificates for our Banner System early on Monday, Dec 4th. At that time, logging onto the system maybe disrupted. Banner will be accessible again on or before 8:30AM Monday Dec 4th.

Scheduled Maintenance - EIT Concluded
Start Oct 21 8:00 Stop Oct 21 14:00

System Outage - Scheduled Maintenance October 21st 8am to 2pm

During this maintenance window, the functionality and availability of the following systems may be affected:
AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services.

Activate System Update Concluded
Start Oct 18 11:30 Stop Oct 19 13:00

Please be advised EIT will be performing system maintenance on the Activate system on Wednesday, October 18th from 11:30AM - 1PM. During this time, Activate will be unavailable. Help Desk will be able to handle any required password changes during this time.

Email from campus devices & systems may be delayed. Concluded
Start Oct 11 14:34 Stop

EIT is currently investigating an issue with email from campus devices to Office 365 being delayed. This is affecting systems such as 'scan-to-email'. Regular email is NOT affected.

Microsoft has issued an advisory that appears to be the cause the issue - we are working with them to confirm and for an restoration ETA.

Banner upgrade Jun 9th - 10th Concluded
Start Jun 09 16:00 Stop Jun 10 5:00

Please be advised that EIT will be performing an upgrade to our Banner system starting at 4pm, Friday, Jun 9th. At that time, Banner Self Service, Admin Pages, Degree Works and Activate will not be available.
Banner and Activate will be accessible again, on Saturday, Jun 10th at 5pm.

SMUport and Brightspace will continue to work. Banner links will return an error until the maintenance is completed.

EIT Planned Maintenance - 5th May Concluded
Start May 05 6:30 Stop May 05 8:00

EIT will be performing scheduled system maintenance on May 5th, 2023 from 6:30am to 8:00am. All campus network systems will experience temporary unavailability during this time.
Including Authentication, wi-fi connectivity, printing, internet access, Banner access, AppsAnywhere, Teams Phones etc.

Active Microsoft 365 Apps Issue Concluded
Start Apr 20 10:56 Stop Apr 20 15:30

Error message:
New to Microsoft 365?
This is your Microsoft 365 home page—where you can see and access all of your apps. If it's empty, it could be that your user license was very recently assigned to you. Wait 10 minutes and refresh this page. If you still don't see any apps, contact your IT department. They can help you get up and running.

Current Status:

Active M365 incident affecting web apps.
Some users may be unable to view or access web apps in Microsoft 365 or access the Microsoft Teams admin center.

Work around: If you have Microsoft desktop apps installed, you can use these until this issue is resolved by Microsoft.

Banner Upgrade Concluded
Start Feb 10 16:00 Stop Feb 11 17:00

Please be advised that EIT will be performing an upgrade to our Banner system starting at 4pm, Friday, Feb 10th. At that time, Banner Self Service, Admin Pages, Degree Works and Activate will not be available.
Banner and Activate will be accessible again, on Saturday, Feb 11th at 5pm.

SMUport and Brightspace will continue to work. Banner links will return an error until the maintenance is completed.

For more Concluded issues: << < 1 | 2