Campus Life

Residence Services

Reminder to all Residence Students:

Students are reminded that they are prohibited from using nails, tacks, hooks, spikes, tape or any other materials to hang pictures, posters and other materials on the walls in their rooms. See the section below concerning assessment costs for using such items. Please Click Here to read more....

Download an instruction sheet for completing your Room Inventory Form. (pdf format)


Maintenance

The Facilities Management department maintains the University's buildings. If you experience a maintenance problem with your residence room or apartment, you report the problem at the Loyola Residence Desk, either in person or by phone at 902.420.5591. The Loyola Residence Desk will submit a work order to Facilities Management.

If you are not satisfied with the quality of service, please report this to the Manager, Residence Services by phone 902-496-8734 or by email at sam.scribner@smu.ca. For more information please visit the Facilities Management Website.


Lost Keys

Keying and Letting Residents into Their Own Rooms

In the first and second instances, residents will be let into their apartment without charge, but on all subsequent occasions residents will be charged a $10 fee. The Assistant Director, Residence Services will control this practice. Non-residents/residents are not permitted access to another student's room. Approval is required by the Director, Housing & Conference Services and/or designate for any exceptions.

Upon taking occupancy of a Family Housing apartment, the leaseholder will be issued with one (1) apartment security key and one mailbox key. If the tenant can justify the need (for example: Requires extra keys for dependants), extra keys may be issued. Please make requests for extra keys to the Housing & Residence at residence.housing@smu.ca

Lost Keys will be replaced at a cost of $10.00 per key. If students need a replacement access card due the card being lost/stolen the cost is $20.00 per access card.

When a key is reported lost or stolen, the apartment or room lock will be changed within 2 hours as a matter of policy and not at the discretion of the tenant. A fee of $20.00 which is non-refundable will be charged for this service in addition to the cost of replacing the lost/stolen keys.


Cleaning

The University's cleaning staff maintains all stair areas, common hallways, the general cleaning of all floor lounges, and the weekly scouring of the bathrooms (with the exception of apartment units in the Edmund Rice Building and the Senior Suites in Vanier and Loyola, which are self-contained).

Students are responsible for their own rooms, and in the suites the occupants are responsible for the day-to-day tidiness of the hall and bathroom.


Laundry

There are two card-operated Laundromats in the residence complex‌:

One is located on the 2nd floor of Loyola Residence;

The other is on the ground level close to the Rice Residence.

The University is not responsible for damages to, or loss of, personal items no matter how caused.

In order to load money onto a laundry card, the terminal across from the Loyola Residence Desk must be used. Money can only be loaded onto the laundry card by debit or credit card. There is a $5.00 minimum and $20.00 maximum on amounts to be loaded. There is no refund for laundry cards with balances returned upon check out.


Mail

The first question most students have is, what will my new address be?

Your new address will be as follows:

Loyola Residence

Your Name
Floor - Suite - Room # Loyola Residence
Saint Mary's University
Halifax, NS, B3H 3C3
CANADA

Vanier Residence

Your Name
House - Floor - Suite - Room # Vanier Residence
Saint Mary's University
Halifax, NS, B3H 3C3
CANADA

Rice Residence

Your Name
Floor - Apartment, Rice Residence
Saint Mary's University
Halifax, NS, B3H 3C3
CANADA


Technology

Room and Telephone Numbers

The Residence Department does not provide the room numbers of students to persons making inquiries (except to University officials). It is the student's responsibility to provide their room number to friends and family members.

Cable TV, Telephone and Internet Services

The University provides Cable in the residences. There are flat screen televisions in each of the common lounges. Basic cable service is provided in all lounges and apartments.

In all three Residences, private, local telephone and voice mail services are provided at each student's desk, and are included in their residence fees. Service is provided with a local switching system rather than direct in dial (DID) so people calling you from outside will dial 491-8668 and then enter your 4-digit local followed by the (#-button). The phone is the property of Saint Mary's University and you will be responsible for its care.

For more information on the telephone services please contact ITSS 902-496-8111.

Students also have access to the campus computer network and unlimited Internet from the comfort of the desk in your bedroom. You will need your own computer, either desktop or laptop, and a brand name Ethernet card installed in your computer including a RJ45 patch cord. You will need to register your computer's Ethernet card MAC address with the University's Information Technology Support and Services Department (ITSS).

For information on obtaining internet access on campus (wired or wireless) please click here.

Of course, you must agree to abide by the Saint Mary's code of computer conduct or face possible disconnection. Questions or concerns with campus computer network should be directed to the ITSS Service Centre at 902-496-8111.

Voice Mail Services

You have a private voicemail-box included in your telephone service. Each bed is assigned a unique extension number. You must contact ITSS to activate your telephone extension number. You must inform the Housing & Residence if you change rooms or beds because the bed space assignments corresponding with the telephone directory and voicemail must be updated.


Parking

Please refer to Facilities’ Management’s information regarding parking and permits here on their Parking page.